Terms and Conditions

Your use of the Hello Pollo website is subject to these Terms and Conditions. We may update these Terms and Conditions from time to time and post the updates on the Hello Pollo website. Your continued use of the Hello Pollo website evidences your agreement to these Terms and Conditions.

In these Terms and Conditions:

“We”, “us” and “our” means Hello Pollo.
“website” means www.hellopollo.com
“you” means any user of the website

Intellectual Property

Hello Pollo (or its resellers and suppliers) owns all proprietary and intellectual property rights in this website.

Except with our’s prior written approval, you are prohibited from reproducing, transmitting or distributing in whole or in part, or in any medium or form, any content on the website, other you’re your own material.

You agree that any communication or material you transmit to this website or to Hello Pollo will not be treated as confidential or proprietary. Further, you agree that any ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts, drawings, photographs, video or other materials you transmit to Hello Pollo through this website may be used by Hello Pollo without restriction.

Purchasing online

You may purchase our products and services online through the our website (www.hellopollo.com).

Security: Any payments made via our website will be securely transmitted to a Secure Socket Layer (SSL) payments page where you will either be prompted to enter your credit card details or pay by your Paypal account.

Price: All transactions will be in USD unless stated otherwise.

Order cancellation: Hello Pollo may cancel orders, without any liability to you, at any stage of the purchase or delivery process if Hello Pollo suspects fraudulent activity.

Hello Pollo will not accept returns or provide refunds of goods or services purchased from Hello Pollo, except in accordance with its obligations under the Consumer Guarantees Act. If you have any questions or query any transactions made through the website please contact us by email: info@hellopollo.com.

Shipping and delivery: Free shipping for all products unless stated otherwise. We ship with courier or normal post. Delivery time varies depending on your location. Contact us by email: info@hellopollo.com for more information.


The Consumer Guarantees Act 1993, the Fair Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon Hello Pollo which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on Hello Pollo, Hello Pollo liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statute.

Except as otherwise provided by these Terms and Conditions, Hello Pollo shall not be liable for any loss or damage of any kind whatsoever arising from your use of this website and the provision of the services by Hello Pollo to you, including consequential loss whether suffered or incurred by you or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from your use of this website or the provision of the services to you.

While Hello Pollo makes all reasonable efforts to ensure that all material on this website is correct, accuracy cannot be guaranteed and Hello Pollo makes no warranties or representations as to its accuracy.

Although this website may be linked to other websites, Hello Pollo is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with the linked website, unless specifically stated.